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Introduction
 

Eternal Counseling and Coaching (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable U.S. privacy laws.

By accessing this website, you consent to the practices described herein.
 

2. Information We Collect
 

a. Personal Data You Provide

We may collect:
 

  • Name, email address, phone number

  • Billing/payment information

  • Information submitted through forms, scheduling systems, or inquiries
     

b. Sensitive Information
 

If you engage in counseling or coaching services, we may collect personal and health-related information. This data is handled with strict confidentiality and in accordance with ethical and legal standards.
 

c. Automatically Collected Data
 

We may automatically collect:
 

  • IP address

  • Browser type and device information

  • Pages visited and interaction data
     

d. Cookies & Tracking
 

We use cookies and analytics tools to improve user experience and site performance.
 

3. Legal Basis for Data Collection
 

We collect and process your data based on:
 

  • Your consent

  • Contractual necessity (to provide services)

  • Legal obligations

  • Legitimate business interests
     

4. How We Use Your Information
 

We use collected data to:
 

  • Provide counseling and coaching services

  • Process appointments and payments

  • Respond to inquiries

  • Improve website functionality

  • Send updates or service-related communications
     

5. Sharing of Information
 

We do not sell or rent your data.
 

We may share information with:
 

  • Secure third-party service providers (e.g., payment processors, scheduling tools)

  • Legal authorities when required by law
     

6. Confidentiality & Legal Exceptions
 

All client information is kept confidential except when disclosure is required:
 

  • To prevent harm to self or others

  • In cases of abuse or neglect

  • When required by court order or law
     

7. Data Security
 

We implement reasonable safeguards including encryption and secure systems. However, no method of transmission over the internet is completely secure.
 

8. Your Rights
 

You may:
 

  • Request access to your data

  • Request corrections or deletion

  • Withdraw consent

  • Opt out of communications
     

Contact us at: [Website]
 

9. Data Retention
 

We retain data only as long as necessary for service delivery, legal compliance, and recordkeeping.
 

10. Third-Party Links
 

We are not responsible for the privacy practices of external websites.
 

11. Updates to Policy
 

We reserve the right to update this policy at any time.
 

12. Contact

Eternal Counseling and Coaching
[Website]
470-868-4622


 TERMS AND CONDITIONS
 

1. Acceptance of Terms
 

By accessing this website, you agree to be bound by these Terms and Conditions.
 

2. Services Provided
 

Eternal Counseling and Coaching provides counseling, coaching, educational content, and related services. Services do not guarantee specific outcomes.
 

3. Use of Website
 

You agree:
 

  • Not to misuse or disrupt the website

  • Not to engage in unlawful activity

  • Not to attempt unauthorized access
     

4. Intellectual Property
 

All content (text, logos, materials, programs) is the property of Eternal Counseling and Coaching and is protected by copyright laws.
 

You may not:
 

  • Copy, reproduce, or distribute content without permission
     

5. Payments & Refunds
 

  • Fees for services must be paid as agreed

  • Refund policies will be outlined in service agreements
     

6. Limitation of Liability
 

We are not liable for:
 

  • Decisions made based on website content

  • Indirect or consequential damages

  • Interruptions or technical issues
     

7. Indemnification
 

You agree to indemnify and hold harmless Eternal Counseling and Coaching from claims arising from your use of the website.
 

8. Governing Law
 

These Terms are governed by the laws of the State of Florida.
 

9. Modifications

We reserve the right to modify these Terms at any time.
 

 DISCLAIMER
 

1. No Professional Advice Guarantee
 

Content on this website is for informational and educational purposes only and does not constitute medical, legal, or mental health advice.
 

2. No Therapist-Client Relationship
 

Use of this website does not establish a therapist-client or coach-client relationship. Such a relationship is only formed through a formal agreement.
 

3. No Guarantees of Outcomes
 

We do not guarantee specific results from counseling or coaching services.
 

4. Faith-Based Content Disclaimer
 

Some services incorporate faith-based or biblical principles. Participation in such services is voluntary.
 

5. Emergency Disclaimer
 

If you are experiencing a mental health crisis, call:

  • 911, or

  • 988 (Suicide & Crisis Lifeline)

Do not rely on this website for emergency support.
 

6. External Links Disclaimer
 

We are not responsible for the accuracy or reliability of third-party content.
 

7. Limitation of Liability
 

Under no circumstances shall Eternal Counseling and Coaching be liable for any damages resulting from the use of this website.
 

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